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Privacy Policy

Last Updated: October 6, 2024

This Privacy Policy for Ten Twenty-Three, LLC ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services").

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Questions or concerns? Reading this Privacy Policy will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services.

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​​Summary of Key Points

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This summary provides key points from our Privacy Policy, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

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What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.

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Do we process any sensitive personal information? Some of the information may be considered "special" or "sensitive" in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We do not process sensitive personal information.

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Do we collect any information from third parties? We may collect information from public databases, marketing partners, social media platforms, and other outside sources. Learn more about information collected from other sources.

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How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.

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In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.

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What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.

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How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

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Want to learn more about what we do with any information we collect? Review the Privacy Policy in full.​​

 

Introduction​​​

 

At Ten Twenty 3D (https://tentwenty3d.com), we value your privacy. To put that into practice, we take reasonable steps toward protecting your privacy and managing your information.

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This Privacy Policy describes the information we collect, where it comes from, how it’s used, and how it is stored.

 

This Privacy Policy also includes information to help you understand how the choices you have can change the collection and usage of certain information and how you can contact us with questions or concerns.

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By using this Website, contacting us, or providing any personal information, you signify your consent to this Privacy Policy, agree to comply with its terms, and consent to our collection and usage of your personal information as described in this Privacy Policy, in all cases subject to applicable law.



Scope​

 

This Privacy Policy (https://tentwenty3d.com/privacy) applies only to our website at https://tentwenty3d.com (the “Website”) and to visitors and users of our Website. It does not apply to any information we collect through channels, online or offline, other than this Website, such as phone, email, or mail operations concerning our operations, products, or services, as well as non-Website marketing contacts with you.

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For your convenience, this Website may contain links to other websites. This Privacy Policy does not apply to any third-party website or service, and you should review the privacy policies of those sites before using them because other websites may not treat information collected online in the same manner as we do. Those privacy policies may include information about how to view, edit, download, or remove information or how to opt-out of certain practices. We are not responsible for the privacy practices, advertising, products, or content of those websites.



Updates and Changes​

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If we decide to change our Privacy Policy, we will post those changes on this page at https://tentwenty3d.com/privacy.

If you are concerned about how your personal information is used, please visit our Website often for this and other important announcements and updates.



Problems/Questions​

 

If you have questions or concerns about our Privacy Policy, you may contact us at legal@tentwenty3d.com.​​

 

​What Information We Collect​

 

This section includes a general description of the type of information we may collect about you. Those who wish to communicate with us but do not wish to provide personally identifiable information through the Website may contact us through the address or phone numbers provided on our Website.



Information you provide to us

 

In Short: We collect personal information that you provide us.

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We collect some information that you provide directly to us through this Website. We collect information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. We collect this information with your consent, to perform any contract you may have with us, and in service of our legitimate business interests.

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We collect contact information you provide, including:

  • Name

  • Address

  • Phone Numbers

  • Email Address

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We collect financial information you provide, including:

  • Credit/Debit Card Information

  • Payment company

  • Other financial information

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We collect other information you provide, including:

  • Contact information for third parties

  • Content of feedback, support, reviews

  • Posts by Users

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We do not seek to or intentionally collect other identifying information that you provide directly to us.

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We collect information about your usage of the Website that you provide, including:

  • Location



We do not seek to or intentionally collect sensitive information that you provide directly to us.​

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All personal information that you provide us must be true, complete, and accurate.



Information we collect about you

 

In Short: Some information, such as your Internet Protocol (IP) address and/or/browser and device characteristics, is collected automatically when you visit our Services.

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Even if you do not submit personal information through the Website, we gather navigational information about where visitors go on the Website and information about the technical efficiencies of our Website and services (such as time to connect to the Website or time to download pages). This information allows us to see which areas of our Website are most visited and helps us better understand the user experience. This data helps us improve the quality of the Website by recognizing and delivering more of the features, areas, and services our visitors prefer.

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In this process of gathering information, we may collect personally identifiable and non-personally identifiable information (such as domain type, browser type and version, service provider and IP address, referring/exit pages, operating system, date/time stamp, and click-stream data). We collect this information to perform any contract you may have with us, and in service of our legitimate business interests.

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We may also create and use electronic records to compile statistics about how our visitors collectively interact with our Website by collecting, aggregating, and using information from or about you such as data about the type of browser and operating system used, which web pages you view, the time and duration or your visits to our Website, the search queries you use on this Website, whether you clicked on any items or links on the Website, whether you have clicked on any links in any emails sent from us or third parties on our behalf, whether you have chosen to opt-out of certain services or information sharing, and whether you have viewed or ordered certain products or services, to improve our products and services. We collect this information to perform any contract you may have with us and in service of our legitimate business interests.

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We may obtain information about you from outside sources. For example, we may obtain commercially available information about you from third parties, such as credit information to prevent fraud, or purchase email lists from third parties for advertising and marketing purposes. We collect this information to perform any contract you may have with us and in service of our legitimate business interests.

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If you access the Website using a device, we may collect the following device data:

  • Device Type

  • Operating System

  • Unique device identifiers

  • Device settings

  • Geo-location data

  • IP addresses

  • Browser type

  • Browser ID

  • Clickstream data

  • User workflow progress

  • Other (text field)

 

We collect this information to perform any contract you may have with us and in service of our legitimate business interests.



Cookies

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In Short: We may use cookies and other tracking technologies to collect and store your information.

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The Website uses a common browser feature known as a cookie, which assigns a unique identification to your computer browser and session. Cookies are typically stored on your computer’s hard drive and are used to help maintain an expected user experience by tracking clicks as you go through the pages within our Website and informing the Website that each of your clicks comes from you individually when needed. We may also use cookies to tell us whether you have previously visited the Website. We may also use cookies that can be set by third parties with whom we have entered into agreements that may enable us to obtain analytic information about the use of our Website.

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These third-party providers may also place cookies onto your computer. Those third-party cookies may enable us to obtain aggregate demographic information and user statistics about you and your preferences from these third-party sources as well as other information we have about you.

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We collect this information with your consent in many cases, to perform any contract you may have with us, and in service of our legitimate business interests.

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We may use any of these kinds of cookies:

  • Essential cookies - used for logins and account management

  • Performance cookies - used for analytics, including visitor tracking

  • Functionality cookies - used for preferences (time zone and language) and enhanced content

  • Targeting/advertising cookies - used by content partners or banner networks

 

You can choose to disable cookies through your individual browser options. There are browser settings that will set it not to accept cookies or to notify you if a cookie is sent so you can decide to accept it. There are other browser settings to remove cookies previously set. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

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Features on the Website may not work correctly if you disable all cookies.​



Surveys and promotions

 

In Short: We may request information from users in the form of surveys and promotions in order to provide better services.

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When we conduct surveys or other promotions, we often request information from users. Users can decide whether or not to participate in any of these activities and to disclose or not disclose any requested information accordingly.

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We may ask for information to help us understand you as a user, such as contact information, and all of our users, such as demographic information. We use this information to provide better services and options to you and to all our users.

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We also use the information you provide to run our surveys and promotions. The information we collect may be used in additional ways, such as being shared with the sponsors or administrators of the survey or promotion.

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We collect this information with your consent, to perform any contract you may have with us, and in service of our legitimate business interests.

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Social Media Logins

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In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.

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Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook login). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.

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We will use the information we receive only for the purposes that are described in this Privacy Policy or that are otherwise made clear to you on relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.

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Other Third Party Services

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In Short: We may use third party tracking technologies to collect and store your information.

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We permit third parties and service providers to use online tracking technologies on our Services to provide a number of services. Each of these companies has its own privacy policy governing their use of data. We collect this information to perform any contract you may have with us and in service of our legitimate business interests.

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Analytics

 

We use analytics software to track website usage (pages, forms, and files) and traffic (referring page, pages visited, and exit page) to help us understand how users use the Website.

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We use the following analytics tools:

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  • Google Analytics: Google Analytics uses cookies and device identifiers in the course of providing its analytics. This, and other analytics software, tracks website usage (pages, forms, and files) and traffic (referring page, pages visited, and exit page) to help us understand how users use the Website. You may want to review the details on how Google Analytics collects and processes data at "How Google uses data when you use our partners' sites or apps" (https://www.google.com/policies/privacy/partners/).

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  • Wix: Wix uses cookies and device identifiers in the course of providing its analytics. This, and other analytics software, tracks website usage (pages, forms, and files) and traffic (referring page, pages visited, and exit page) to help us understand how users use the Website. You may want to review the the privacy policy for Wix (https://www.wix.com/about/privacy).

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Email Marketing

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We use the following email service providers:

  • Wix

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Location Services

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We use the following technologies:

  • Geo-location of IP addresses

  • Google Maps API

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Payment Services

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We use the following payment services companies:

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​​How We Use Personal Information

 

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

 

We collect personal information so that we can:

  • Operate and improve our Website

  • Operate our business

  • Improve our goods and services

  • Communicate with you

  • Ensure compliance with law

 

Operate and Improve our Website

 

Here are some examples of what we mean by operate and improve our Website:

  • Keep the Website running

  • Personalize your website experience

  • Provide support and respond to questions from users and Website visitors

  • Maintain security of information and data

  • Address network functioning, engineering, and troubleshooting issues

  • Prevent fraud

  • Process payments

  • Grant access to the Website

  • Register user accounts

  • Attribute content to the right person



Improve our Website

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Here are some examples of what we mean by improve our website:

  • Improve, personalize, and expand our website

  • Personalize experiences

  • Understand and analyze how you use our website

  • Learn about users’ needs

  • Track traffic patterns and Website usage

  • Customize our recommendations and promotions to you



Operate our Business

 

Here are some examples of what we mean by operate our business:

  • Keep Ten Twenty 3D running

  • Provide our offerings

  • Comply with legal requirements

  • Fulfill orders and deliveries

  • Recruit team members

  • Administer our business and keep proper records

  • Engage in a sale of all or part of our business



Improve our goods and services

 

Here are some examples of what we mean by improve our goods and services:

  • Develop new products, services, or features

  • Measure, support, and improve our offerings

  • Analyze trends and conduct research about improving our products and services



Communicate with you

 

Here are some examples of what we mean by communicate with you, directly or through one of our partners:

  • Provide customer service

  • Email you, mail you, or contact you in other ways you approve, such as phone or text

  • Provide updates and other information relating to the Website

  • Send you marketing messages

  • Send surveys

  • Launch and operate promotions

  • Suggest products or services of interest

  • Contact you for research or informational purposes

  • Enable online registration and provide customer service with respect to registration

  • Email newsletters



Ensure compliance with the law

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Here are some examples of what we mean by ensure compliance with the law:

  • Prevent fraud

  • Investigate atypical usage

  • Investigate claims and/or legal actions, violations of law or agreements, and compliance with relevant applicable laws and legal process

  • Comply with law

  • Prevent fraud and reduce credit risks

  • Cooperate with police and other governmental authorities when subject to judicial or administrative process (such as a subpoena) or as provided by law

  • Respond to civil or criminal investigations, claims, or lawsuits

  • Respond as we believe is necessary or appropriate to prevent physical harm or financial loss

  • Protect the rights, property or safety of visitors to the Website or the public

  • Resolve disputes​

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How We Share Personal Information

 

In Short: We may share information in specific situations described in this section and/or with the following third parties.​

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We may need to share your personal information in the following situations:

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  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

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  • Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

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  • Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.

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User-generated Content

 

This Website accepts or publishes user-generated content.

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Users can download the personal information they have shared through the Website.

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Users can view or download information shared by others through the Website, such as usernames and the content of posts.

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Location of Personal Information

 

In Short: We may transfer, store, and process your information in countries other than your own.

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We store and process your data only in the United States. If you are accessing our Services from outside, please be aware that your information may be transferred to, stored by, and processed by us in our facilities and in the facilities of the third parties with whom we share your personal information (see "How We Share Personal Information" above), in and other countries.

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If you are a resident in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with the Privacy Policy and applicable law.

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How We Secure Information

 

In Short: We maintain reasonable safeguards to protect your information.

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We believe in providing a safe and secure experience for all of our online visitors. To that end, we have implemented security measures to protect the information collected from you. We maintain reasonable physical and electronic safeguards designed to limit unauthorized access to your personally identifiable information and to protect you against the criminal misuse of that information.

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While we use these security measures to protect your information, please remember that no data transmitted over the Internet or stored and used for business purposes can ever be completely secure. No security measures are perfect or impenetrable. We cannot guarantee:

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  • that your information will only be viewed by approved people

  • that information you share will remain private

  • that information you share will not become publicly available

 

You can reduce the chances of these things happening by using a strong password, by not re-using passwords, and by protecting your devices against viruses and other malware.​

 

How Long We Keep Your Information

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In Short: We keep your information for as long as necessary to fulfill the purposes outlines in this Privacy Policy unless otherwise required by law.

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We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

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When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

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Personal Information of Minors

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In Short: We do not knowingly collect data from or market to minors under the age of 18.

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This Website is not intended to be used by children under the age of 18. Children under the age of 18 may not use or submit any information to the Website, and their guardians should not permit them to do so. The Company does not seek to or intentionally collect any personal information from children under 18. If such a child or their guardian alerts us, we will take reasonable steps to delete any such information as quickly as is practical.

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We do not knowingly collect, solicit data from, or market to children under the age of 18, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 years old or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under the age of 18, please contact us at legal@tentwenty3d.com.

 

Your Privacy Rights

 

In Short: You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

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You have choices about the information we collect.

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If you do not want to agree to the ways we've said that we might use your personal information, your first and best step is to not submit any of that personal information to us.

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If you do not want to receive emails that we send, including those with information or promotions, you can unsubscribe to those emails by clicking the unsubscribe link, responding with "unsubscribe," or contacting the "help" email address below.

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If you do not want to receive other marketing materials from us or if you do not want us to share your personal information with other entities as described in this Privacy Policy, please send us your name, address, and email address, together with a statement that you want to opt-out from information sharing or receiving materials (or both).

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If you would at any time like to review or change the information in your account or terminate your account, you can. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

 

Please send your information and request to legal@tentwenty3d.com.

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Jurisdiction-Specific Provisions

 

The provisions in the following sections reflect requirements of various legal jurisdictions that may apply to some users but not others. Because our users may access the Website from anywhere, we expend meaningful effort to comply with all of those laws to which we are subejct. If you are not the intended subject of a particular section, then those terms will not apply to you or your usage of the Website.



US State Privacy Rights

 

If you are a resident of one of the US states below and the processing of personal information about you by the Website is subject to privacy laws that are specific to your state, you have certain rights with respect to that information, in all cases subject to state law. Some state privacy laws are relatively new, and so the correct interpretation of these laws is not yet settled in some cases. In those cases, we will make a good-faith effort to comply with the law.



Colorado

 

This section applies only if you are a Colorado resident and we (1) (A) do business in Colorado or (B) produce products or services that are targeted to Colorado residents and (2) (A) during a calendar year, control or process personal data of at least 100,000 Colorado residents or (B) control or process personal data of at least 25,000 Colorado residents and derive revenue or receive a financial benefit from the sale of personal data.

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You have the following rights:

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  • Right of Knowledge: You may ask that we confirm whether or not we are processing your personal data.

  • Right of Access: You may ask to access your personal data we are processing; you may ask to receive a copy of the personal data that you previously provided to us in a portable and, to the extent technically feasible, readily usable format.

  • Right of Correction: You may correct inaccuracies in your personal data, taking into account the nature of that data and the purposes of processing that data.

  • Right of Deletion: You may ask that we delete personal data provided by or obtained about you.

  • Right of Opt-Out: You may opt out of the processing of the personal data for purposes of (1) targeted advertising, (2) the sale of personal data, or (3) profiling in furtherance of decisions that produce legal or similarly significant effects concerning you. You also have the right to opt out by using a universal opt-out mechanism that meets technical standards that will be established by the state attorney general.

  • Right to Appeal: You have the right to appeal a company decision not to fulfill any of these requests.

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We have the following related obligations, subject to applicable law:

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  1.  Timely response to your requests.

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  • We have to respond to your requests without undue delay, but in all cases within 45 days of receipt.

  • We may extend the response period once by 45 additional days when reasonably necessary, taking into account the complexity and number of your requests, so long as we inform you of any extension within the initial 45-day response period, together with the reason for the extension.

  • If we decline to take action on your request, we have to inform you without undue delay, but in all cases and at the latest within 45 days of receipt of the request, including the justification for declining to take action and instructions for how to appeal our decision.

  • In general, we will provide information in response to your requests without charge, up to once annually per user.

 

  2.  Appeal mechanism.​​

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  • We have to establish a process for you to appeal our refusal to take action on a request within a reasonable period of time after your receipt of our decision not to take action.

  • We have to make the appeal process conspicuously available and similar to the process for submitting requests to initiate action. You may appeal our decision by replying to our decision or by making a new request for an appeal of that decision.

  • Within 45 days of receipt of an appeal, we have to inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions.

  • We may extend the response period once by 60 additional days when reasonably necessary, taking into account the complexity and number of your requests, so long as we inform you of any extension within the initial 45-day response period, together with the reason for the extension.

  • If the appeal is denied, we will also provide you with an online mechanism, if available, or other method through which you may contact the state attorney general to submit a complaint.

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Under Colorado law, you have the option to opt-in to processing of your personal data for targeted advertising or the sale of personal data on the terms described in detail in this privacy policy. Even after you provide opt-in consent, you may withdraw your consent by using the opt-out procedures described in this privacy policy. This disclosure will also be included where you can opt-in as described in this paragraph.

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We do not “sell” personal information as defined by Colorado law nor do we process your personal data for targeted advertising.

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Please make any of your requests under Colorado law, as applicable, via email to legal@tentwenty3d.com.

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Connecticut

 

This section applies only if you are a Connecticut resident and we (1) (A) do business in Connecticut or (B) produce products or services that are targeted to Connecticut residents; and (2) during the prior calendar year, controlled or processed the personal data of (A) at least 100,000 Connecticut residents; or (B) (i) at least 25,000 or more Connecticut residents and (ii) we derived over 25% of our gross revenue from the sale of personal data.

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You have the following rights:

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  • Right of Knowledge: You may ask that we confirm whether or not we are processing your personal data.

  • Right of Access: You may ask to access your personal data we are processing; you may ask to receive a copy of the personal data that you previously provided to us in a portable and, to the extent technically feasible, readily usable format.

  • Right of Correction: You may correct inaccuracies in your personal data, taking into account the nature of that data and the purposes of processing that data.

  • Right of Deletion: You may ask that we delete personal data provided by or obtained about you.

  • Right of Opt-Out: You may opt out of the processing of the personal data for purposes of (1) targeted advertising, (2) the sale of personal data, or (3) profiling in furtherance of decisions that produce legal or similarly significant effects concerning the customer.

  • Right to Appeal: You have the right to appeal a company decision not to fulfill any of these requests.

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We have the following related obligations, subject to applicable law:

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  1.  Timely response to your requests.

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  • We have to respond to your requests without undue delay, but in all cases within 45 days of receipt.

  • We may extend the response period once by 45 additional days when reasonably necessary, taking into account the complexity and number of your requests, so long as we inform you of any extension within the initial 45-day response period, together with the reason for the extension.

  • If we decline to take action on your request, we have to inform you without undue delay, but in all cases and at the latest within 45 days of receipt of the request, including the justification for declining to take action and instructions for how to appeal our decision.

  • In general, we will provide information in response to your requests without charge, up to once annually per user.

 

  2.  Appeal mechanism.​​

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  • We have to establish a process for you to appeal our refusal to take action on a request within a reasonable period of time after your receipt of our decision not to take action.

  • We have to make the appeal process conspicuously available and similar to the process for submitting requests to initiate action.

  • Within 60 days of receipt of an appeal, we have to inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions.

  • If the appeal is denied, we will also provide you with an online mechanism, if available, or other method through which you may contact the state attorney general to submit a complaint.

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We do not “sell” personal information as defined by Connecticut law nor do we process your personal data for targeted advertising.

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Please make any of your requests under Connecticut law, as applicable, via email to legal@tentwenty3d.com.

 
Utah

 

This section applies only if you are a Utah resident and we (1) (A) do business in Utah or (B) produce products or services that are targeted to Utah residents; (2) earn at least $25 million in annual revenue; and (3) during the prior calendar year, controlled or processed the personal data of (A) at least 100,000 Utah residents; or (B) (i) at least 2 5,000 Utah residents and (ii) we derived over 25% of our gross revenue from the sale of personal data.

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You have the following rights:

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  • Right of Knowledge: You may ask that we confirm whether or not we are processing your personal data.

  • Right of Access: You may ask to access your personal data we are processing; you may ask to receive a copy of the personal data that you previously provided to us in a portable and, to the extent technically feasible, readily usable format.

  • Right of Deletion: You may ask that we delete personal data provided by you.

  • Right of Opt-Out: You may opt out of the processing of the personal data for purposes of (1) targeted advertising, or (2) the sale of personal data

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We have the following related obligations, subject to applicable law:

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1.  Timely response to your requests.

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  • We have to respond to your requests without undue delay, but in all cases within 45 days of receipt.

  • We may extend the response period once by 45 additional days when reasonably necessary, taking into account the complexity and number of your requests, so long as we inform you of any extension within the initial 45-day response period, together with the reason for the extension.

  • If we decline to take action on your request, we have to inform you without undue delay, but in all cases and at the latest within 45 days of receipt of the request, including the justification for declining to take action and instructions for how to appeal our decision.

  • In general, we will provide information in response to your requests without charge, up to once annually per user.

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We do not “sell” personal information as defined by Utah law nor do we process your personal data for targeted advertising.



We do not process sensitive personal information as defined by Utah law.



Please make any of your requests under Utah law, as applicable, via email to legal@tentwenty3d.com.



Iowa

 

This section applies only if you are an Iowa resident and we (1) (A) do business in Iowa or (B) produce products or services that are targeted to Iowa residents; and (2) during the prior calendar year, controlled or processed the personal data of (A) at least 100,000 Iowa residents; or (B) (i) at least 25,000 Iowa residents and (ii) we derived over 50% of our gross revenue from the sale of personal data.

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You have the following rights:

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  • Right of Knowledge: You may ask that we confirm whether or not we are processing your personal data.

  • Right of Access: You may ask to access your personal data we are processing; you may ask to receive a copy of the personal data that you previously provided to us in a portable and, to the extent technically feasible, readily usable format.

  • Right of Opt-Out: You may opt out of the sale of personal data.

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We have the following related obligations, subject to applicable law:

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  1.  Timely response to your requests.

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  • We have to respond to your requests without undue delay, but in all cases within 90 days of receipt.

  • We may extend the response period once by 45 additional days when reasonably necessary, taking into account the complexity and number of your requests, so long as we inform you of any extension within the initial 90-day response period, together with the reason for the extension.

  • If we decline to take action on your request, we have to inform you without undue delay, but in all cases and at the latest within 90 days of receipt of the request, including the justification for declining to take action and instructions for how to appeal our decision.

  • In general, we will provide information in response to your requests without charge, up to twice annually per user.

 

  2.  Appeal mechanism.​​

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  • We have to establish a process for you to appeal our refusal to take action on a request within a reasonable period of time after your receipt of our decision not to take action.

  • We have to make the appeal process conspicuously available and similar to the process for submitting requests to initiate action.

  • Within 60 days of receipt of an appeal, we have to inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions.

  • If the appeal is denied, we will also provide you with an online mechanism, if available, or other method through which you may contact the state attorney general to submit a complaint.

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We do not “sell” personal information as defined by Iowa law.

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We do not process sensitive personal information as defined by Iowa law nor do we process your personal data for targeted advertising..

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Please make any of your requests under Iowa law, as applicable, via email to legal@tentwenty3d.com.



Virginia

 

This section applies only if you are a Virginia resident and we (1) (A) do business in Virginia or (B) produce products or services that are targeted to Virginia residents and (2) (A) during a calendar year, control or process personal data of at least 100,000 Virginia residents or (B) control or process personal data of at least 25,000 Virginia residents and derive over 50 percent of our gross revenue from the sale of personal data.

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You have the following rights:

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  • Right of Knowledge: You may ask that we confirm whether or not we are processing your personal data.

  • Right of Access: You may ask to access your personal data we are processing; you may ask to receive a copy of the personal data that you previously provided to us in a portable and, to the extent technically feasible, readily usable format.

  • Right of Correction: You may correct inaccuracies in your personal data, taking into account the nature of that data and the purposes of processing that data.

  • Right of Deletion: You may ask that we delete personal data provided by or obtained about you.

  • Right of Opt-Out: You may opt out of the processing of the personal data for purposes of (1) targeted advertising, (2) the sale of personal data, or (3) profiling in furtherance of decisions that produce legal or similarly significant effects concerning the consumer.

  • Right to Appeal: You have the right to appeal a company decision not to fulfill any of these requests.

 

We have the following related obligations, subject to applicable law:

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  1.  Timely response to your requests.

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  • We have to respond to your requests without undue delay, but in all cases within 45 days of receipt.

  • We may extend the response period once by 45 additional days when reasonably necessary, taking into account the complexity and number of your requests, so long as we inform you of any extension within the initial 45-day response period, together with the reason for the extension.

  • If we decline to take action on your request, we have to inform you without undue delay, but in all cases and at the latest within 45 days of receipt of the request, including the justification for declining to take action and instructions for how to appeal our decision.

  • In general, we will provide information in response to your requests without charge, up to twice annually per user.

​

  2.  Appeal mechanism.​​

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  • We have to establish a process for you to appeal our refusal to take action on a request within a reasonable period of time after your receipt of our decision not to take action.

  • We have to make the appeal process conspicuously available and similar to the process for submitting requests to initiate action.

  • Within 60 days of receipt of an appeal, we have to inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions.

  • If the appeal is denied, we will also provide you with an online mechanism, if available, or other method through which you may contact the state attorney general to submit a complaint.

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Please make any of your requests under Virginia law, as applicable, via email to legal@tentwenty3d.com.​​

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GDPR Privacy Rights

 

If you are a resident of one of the EU countries or other covered nations and the processing of personal information about you by the Website is subject to the GDPR, you have certain rights with respect to that information, in all cases subject to applicable law. Some questions of GDPR applicability to non-EU businesses are relatively new, and so the correct interpretation of these laws is not yet settled in some cases. In those cases, we will make a good-faith effort to comply with the law as applicable.

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This section applies only if you are an EU resident and we (1) are established in the EU and a data controller or processor; (2) are processing personal data of data subjects who are in the EU, where the processing activities are related to: (a) the offering of goods or services, paid or free, to consumers in the EU; or (b) the monitoring of behavior that takes place within the EU. (GDPR or analogous rights and obligations also apply to persons in the EEA, UK, or Switzerland.)



You have the following rights:

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  • Right of Information: You may ask that we confirm whether or not we are processing your personal data.​

  • Right of Access: You may ask to access your personal data we are processing; you may ask to receive a copy of the personal data that you previously provided to us in a portable and machine-readable format.​

  • Right of Correction: You may correct incorrect, inaccurate, or incomplete personal data.​

  • Right of Deletion: You may ask that we delete personal data it’s no longer needed or if processing it is unlawful.

  • Right of Opt-Out: You may opt out of the processing of the personal data for marketing purposes or on certain other grounds relating to your particular situation.​

  • Right of Restriction: You may request the restriction of the processing of your personal data in specific cases.​

  • Right to Human Oversight of automated processing or decision-making, including a right of participation and a right to appeal.

 

Please make any of your requests under EU law, as applicable, via email to legal@tentwenty3d.com.
 

We have the following related obligations, subject to applicable law:

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  • Timely response to your requests. We have to respond to your requests without undue delay and in any event within 1 month after receipt of the request. We may extend that period by two further months when necessary, taking into account the complexity and number of the requests. We have to inform you of any such extension within 1 month after receipt of your request, together with the reasons for the delay. In general, we will provide information in response to your requests without charge, unless the requests are unfounded, excessive, or repetitive. In those cases, we may elect to refuse your request in the absence of payment of a reasonable fee.

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  • We have the following obligations:

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  1. To process data lawfully, fairly and in a transparent manner

  2. To process data in connection with limited purpose for which it was provided

  3. To minimize the data collected in relation to the purpose of its processing

  4. To keep data accurate and up to date

  5. To limit storage of data when no longer needed

  6. To keep data secure and protected against unauthorized or unlawful processing and against accidental loss, destruction or damage



  • If there’s a data breach, we have to notify users “as quickly as possible.” We have 72 hours to notify the appropriate supervisory authority. Note that if we are not established or operating in the EU, there is no applicable supervisory authority.

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  • If we are required to appoint a data protection officer, we must also inform you of the identity and contact information for the data processing officer. We have determined that we are not required to have a named Data Protection Officer. Ten Twenty 3D will nevertheless respond to all requests in accordance with applicable law.

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